Diagnostic program

End User Satisfaction

Measure your End-User Satisfaction and take action Evaluate IT Core Service Capabilities Evaluate relative importance of, and satisfaction with, core IT services, broken down by seniority level, and highlight key departments where improvements are needed. […]

Diagnostic program

IT Management & Governance Diagnostic

Assess the importance and effectiveness of your core IT processes. This diagnostic saves companies an average of $25k. Approach Use a COBIT activity framework to map out your department’s activities for each key IT process.  […]

Diagnostic program

IT Score Card

Our comprehensive report shows you exactly where IT staff time is going and whether or not it’s effectively driving results. Communicate how IT staff support the business and use included feedback from your staff to […]

Diagnostic program

Applications Diagnostic

Develop data driven insights to help you decide which application to retain, retire or transform to meet the needs of the business Approach Assess: The Health of the Application Portfolio Get a full 360 view […]