Develop a Business Continuity Plan

Your Challenge

  • Natural disasters such as Hurricane Sandy, COVID-19 pandemic have increased executive awareness and internal pressure to create a business continuity plan (BCP).
  • Similarly, industry and government-driven regulations are placing more focus on business continuity capabilities.
  • Customers are also demanding that organizations provide evidence that they have a workable BCP before agreeing to do business. 

Our Advice

Critical Insight

  • BCP requires input from multiple departments with different and sometimes conflicting objectives. There are typically few, if any, dedicated resources for BCP, so it can’t be a full-time, resource-intensive project. 
  • As an IT leader you have the skill set and organisational knowledge to lead a BCP project, but ultimately business leaders need to own the BCP – they know their processes, and therefore, their requirements to resume business operations better than anyone else.
  • The traditional approach to BCP is a massive project that most organisations can’t execute without hiring a consultant. To execute BCP in-house, carve up the task into manageable pieces as outlined in this blueprint.

Impact and Result

  • Focus on implementing a structured and repeatable process that can be applied to one business unit at a time to avoid BCP becoming an overwhelming project. 
  • Enable business leaders to own the BCP going forward by establishing a template that the rest of the organization can follow.
  • Leverage BCP outcomes to refine IT DRP recovery objectives and achieve DRP-BCP alignment.

Research and Tools

The below content is part of the BCP Toolkit and is full accessible with a membership. Contact us to receive 1 free tool from the list below.

The Executive Brief

Read our concise Executive Brief to find out why you should develop a business continuity plan, review Info-Tech’s methodology, and understand the four ways we can support you in completing this project

  • Develop a Business Continuity Plan – Executive Brief

  • Develop a Business Continuity Plan – Phases 1-4

  • Case Study: Practical, Right-Sized BCP

1. Define BCP scope, objectives, and stakeholders

Assess current maturity, establish a team, and choose a pilot business unit. Identify business processes, dependencies, and alternatives.

  • Develop a Business Continuity Plan – Phase 1: Assess Maturity and Define Scope

  • BCP Maturity Scorecard

  • BCP Pilot Project Charter Template

  • BCP Business Process Workflows Example

2. Define RTOs and RPOs based on your BIA

Define an objective impact scoring scale, estimate the impact of downtime, and set recovery targets.

  • Develop a Business Continuity Plan – Phase 2: Conduct a BIA to Determine Acceptable RTOs and RPOs

  • BCP Business Impact Analysis Tool

  • BCP Alternate Site Provisioning List

  • Industry-Specific BIA Guidelines

3. Create a recovery workflow

Build a workflow of the current steps for business recovery. Identify gaps and risks to recovery. Brainstorm and prioritize solutions to address gaps and mitigate risks.

  • Develop a Business Continuity Plan – Phase 3: Document the Recovery Workflow and Projects to Close Gaps

  • BCP Tabletop Planning Template

  • BCP Recovery Workflow Example

  • BCP Supplier Evaluation Questionnaire

  • BCP Project Roadmap Tool

4. Establish a BCMS to govern and improve your BCP

Present pilot project results and next steps. Create BCMS teams. Update and maintain BCMS documentation.

  • Develop a Business Continuity Plan – Phase 4: Complete Your BCP and Implement Governance

  • BCP Reference Workbook

  • BCP Notification, Assessment, and Disaster Declaration Plan

  • BCP Business Process Workarounds and Recovery Checklists

  • BCP Summary

  • BCP Executive Presentation

  • Business Continuity Management Policy

  • Business Unit BCP Prioritization Tool

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